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Terms & Conditions

A legal disclaimer

Effective Date: March 2025
 

Welcome to Enrose Salon. These Terms & Conditions govern your use of our website, services, and any interactions with our brand. By accessing or using our services, you agree to be bound by the terms outlined below.
 

1. Legal Entity

Enrose Salon is owned and operated by Regalia Wellness LLP, a registered limited liability partnership under applicable Indian laws.
 

2. Services

Enrose Salon provides premium beauty, grooming, and wellness services including but not limited to hair, skin, nail, and spa treatments.

All services are subject to availability and may vary by location.
 

3. Appointments & Bookings

  • Appointments can be made via website, phone, WhatsApp, or in-person.

  • We recommend arriving at least 10 minutes prior to your scheduled time.

  • Delayed arrivals may result in reduced service time or rescheduling.
     

4. Cancellation & No-Show Policy

  • Cancellations or rescheduling must be made at least 4 hours in advance.

  • Failure to inform may result in partial or full service charges.

  • Repeated no-shows may lead to refusal of future bookings.
     

5. Payments

  • All services must be paid for upon completion unless otherwise specified.

  • We accept cash, UPI, cards, and other approved payment methods.

  • Prices are subject to change without prior notice.
     

6. Refund Policy

  • Services once rendered are non-refundable.

  • In case of dissatisfaction, clients are encouraged to notify us immediately so corrective action can be taken.

  • Product returns are only accepted for defective or unused items within 48 hours of purchase.
     

7. Health & Safety

  • Clients must disclose any allergies, skin conditions, or medical concerns prior to services.

  • Enrose Salon will not be liable for adverse reactions if such conditions are not disclosed.

  • Certain services may require patch tests or prior consultation.
     

8. Code of Conduct

  • We maintain a respectful and professional environment.

  • Any inappropriate, abusive, or disruptive behavior may result in refusal of service.

  • Enrose reserves the right to deny service at its discretion.
     

9. Intellectual Property

  • All content on this website, including text, images, branding, and design, is the property of Regalia Wellness LLP.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.
     

10. Limitation of Liability

  • While we strive to deliver the highest standards of service, Enrose Salon shall not be held liable for:

    • Individual dissatisfaction due to subjective expectations

    • Indirect or incidental damages

  • Liability, if any, shall be limited to the value of the service provided.
     

11. Franchise & Business Enquiries

  • Any franchise or partnership discussions initiated through the website are non-binding.

  • Regalia Wellness LLP reserves the right to accept or reject enquiries at its sole discretion.

  • Submission of details does not guarantee approval or partnership.
     

12. Privacy

  • Personal information collected through this website will be handled in accordance with our Privacy Policy.

  • We do not sell or share personal data with third parties without consent.
     

13. Modifications

  • Regalia Wellness LLP reserves the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of our services constitutes acceptance of the updated terms.
     

14. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Jamshedpur, Jharkhand.
     

15. Contact Information

For any queries regarding these Terms & Conditions, please contact:

Enrose Salon
Operated by Regalia Wellness LLP
Bistupur, Jamshedpur, Jharkhand
Phone: +91 89360 74975
Email: info@enrosesalon.com
 

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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